⎜ Estimated Reading Time: 12 minutes
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Objectives
- Understand the user experience when creating a money pot
- Identify and categorize user pain points when creating a money pot
- Understand user needs for future features and optimizations
- Evaluate understanding of the v2 application, particularly the differences they perceive from the previous version
Methodology
Type : Semi-structured
Format : Phone call
Duration estimation : 10 to 20 min per call
Recruitment : Amplitude & Kingdom
Questions
- Introduction / Warm-up
- How often do you use the app and what type of activities do you typically do on it ?
- Did you notice any recent changes to the app’s interface ?